Is there a free plan?
Yes, just by signing up you get 100 MB storage space and 25 questions per month. You can use it to test how Knowbase works.
How many files can I store in my knowledge base?
You can store as many files as you want depending on the available space and number of uploads. For example Standard plan allows you to store up to 10GB of files.
How large my files can be?
Knowbase let's you upload up to 1GB large files. You can upload any type of file that is that large, most likely it would be video recording but it might as well be PDF or PPTX presentation.
What counts as one query?
One query equals one question asked to your knowladge base.
How many YouTube videos I can transcribe?
If the video is in English you can transcribe as many videos as you want. If it is not in English, than it will be transcribed as standard file using avaliable transcription time you have.
What is transcription time?
Transcription time means the total length of the video/audio file expressed in minutes that you can transcribe for each plan: Free plan: 0 (ENG Youtube only) | Basic: 180 minutes| Standard: 900 minutes | Pro: 1800 minutes
What counts as one upload?
One upload means that one complete file has been succesfully uploaded and processed by Knowbase.